For practitioners who have ever found themselves thinking
‘What do I say next?’
A professional development course for therapists, practitioners and all helping professionals
7 Modules · 11 Videos · Self-Paced · Instant Access
Approved Professional Development Activity with the ACA | 5 CPD Points
$39 AUD
EXPLORE THE COURSE
Recognised and Accredited Training
What do I say next?
Does this sound familiar?
You care deeply about your clients but sometimes feel that internal flicker of 'What do I say next?'
You talk too much when unsure. Clients stay guarded. You reach for your modality before the relational safety is there. Silence feels uncomfortable.
You leave sessions wondering if you missed something.
This is not a lack of care. It is a training gap and it is more common than most practitioners are even fully aware of.
Before the modality, the relationship.
The foundation beneath everything you do.
This is where most training stops. This is where the work begins.
Active listening is not instinctive. It is a regulated, embodied skill.
When listening is truly developed, clients feel safer. Conversations go deeper. Your sessions feel steadier, clearer and more connected.
Before any technique is applied, the client's nervous system must feel safe. And safety is built relationally.
Through listening. Through presence. Through how you hold the space before you do anything else.
This course builds that foundation beneath every modality you already use.
Listening is a regulated skill.
Inside this course, you will develop:
- Active listening micro-skills used with confidence and presence
- Whole Body Listening and nervous system aware practice
- How to stay present with clients who are shut down, dissociative or highly activated
- Pacing, timing and knowing when to deepen or hold back
- Pattern recognition - hearing what lies beneath the narrative
- Rupture, repair and how misattunement can actually deepen trust
- How cultural background shapes the way people experience being heard
- How to apply these skills beyond the therapy room
This is what becomes possible when listening changes...
When a person feels genuinely heard, something settles.
Breathing softens. Shoulders drop.
The nervous system signals: 'I am safe here.'
This is where the real work begins.
ENROL NOW
From Josie and Andrea:
”
This course exists because we kept seeing the same gap. Practitioners who care deeply, who are beautifully trained in their modality, but who haven't had the space to truly develop the relational layer underneath it. That is what this course is for.
This isn't a lecture. It's not theory-heavy. And it's not a collection of quick tips. Each video is a genuine conversation between us, shaped by many years of experience, both as therapists working with clients and as individuals who have spent time in the client chair ourselves.
Andrea and Josie
YES, I'M READY
What Becomes Possible
”
Practitioners who complete this course describe feeling more settled in session - less focused on what to say next, and more genuinely present with their clients.
”
Something settles when listening becomes truly regulated. Sessions feel steadier, clients open more readily, and the work goes deeper before any technique is introduced.
”
Practitioners often describe the nervous system and cultural awareness content as the piece they did not know they were missing. It changes how they listen at the most fundamental level.
Frequently Asked Questions
Who is this course for?
How long will it take to complete?
Is this course approved for CPD points?
Is there a certificate?
How long do I have access?
I already know about active listening. Will this actually teach me anything new?
I am already qualified and practising. Is this too basic for me?
How is this different from the active listening content I covered in my training?
I am not very tech savvy. Will I be able to access the course easily?
JOSIE COWLEY Counsellor · Holistic Therapist · Co-founder, Live Life Empowered
Josie holds a Diploma of Counselling from the Australian Institute of Professional Counsellors and is accredited with the Australian Counselling Association.
She has undertaken extensive training in a range of trauma-informed and holistic modalities, including Equine Assisted Psychotherapy through the Equine Psychotherapy Institute, Root Cause Therapy, the Emotion Code, Emotional Freedom Technique, Embodied Processing and Trauma-Informed Manifestation Coaching.
Josie is a certified Crisis Supporter with Lifeline and brings extensive experience across mental health support, somatic awareness and nervous system-informed practice. Her work is grounded in creating relational safety and supporting individuals to feel deeply heard, understood and supported in their healing.
ANDREA CRABTREE Trauma Informed Therapist · Social Worker · Co-founder, Live Life Empowered
Andrea is a Social Worker registered with the Australian Association of Social Workers and holds a post-graduate degree in Professional Education and Training.
She is certified in Embodied Processing and Trauma-Informed Manifestation, and has completed further training in Root Cause Therapy through The Centre for Healing. Andrea is also trained in Equine Assisted Psychotherapy through the Equine Psychotherapy Institute and is a Reiki Master.
Andrea has many years of experience in counselling and therapeutic practice, with advanced training in anxiety, depression and trauma across all age groups. Her work integrates trauma-informed, somatic and holistic approaches to support meaningful and sustainable change.
Andrea now works primarily in an outdoor setting facilitating equine assisted therapy with her herd of horses. She brings a warm, grounded and compassionate presence, supporting individuals to feel safe, connected and deeply heard.
The relationship is where the work begins.
You have read about the course. You have met Josie and Andrea. You can feel that this is not theory. It is real, grounded, practical work from two practitioners who have sat on both sides of the room.
This course supports you to strengthen how you listen, how you stay present and how you hold space when it matters most.
Approved for 5 CPD points with the Australian Counselling Association (ACA), it has been designed to integrate directly into your practice, from your very next session.
For $39 AUD you get lifetime access to content that will deepen every session, with every client.
Instant access · Self-paced · Lifetime access · 5 CPD Points · $39 AUD
YES, I'M READY TO BEGIN.
